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Frequently Asked Questions

Shipping FAQ

Where do you ship to?
We ship to the following states within the United States: CA, FL, GA, NJ, NY, TX, AZ, SC, ID, IN, IA, KS, MD, OR, WI, AL, AK, CO, DC, HI, ME, MA, MN, MO, NE, NV, NH, NM, ND, PA, TN, VT, WA, WY.

However, should you require shipping to a state not mentioned above (CT, IL, LA, MI, MT, NC, OH, SD, VA, WV), please reach out to us at taste@impreziv.com, and we may be able to accommodate depending on the timeline and state.

Restricted States: Due to various state laws, IMPREZIV cannot ship to the following states: Arkansas, Delaware, Kentucky, Mississippi, Oklahoma, Rhode Island, Utah. Please reach out to taste@impreziv.com for any inquiries.

Do you ship out of the USA?
No, currently we do not ship outside of the U.S.

What if I have issues checking out?
If you experience any difficulty during your checkout process, be sure to:
1. (If you already have an account) log in using the same email you used when joining our mailing list
2. Verify your name and billing address match the credit card you have on file
3. Ensure your shipping address conforms to the alcohol shipping laws which must comply.
4. Make sure all of your info is entered correctly, such as billing and shipping address, telephone number, payment method, and account password.

If you still need assistance, please reach out to our customer service team at: support@impreziv.com or via Chat, found at the bottom, right-hand side of this page during office hours.

When should I expect to be charged for my shipment?
Your card on file will be charged when your release is shipped out.

Now that I have been charged, when should I expect delivery of my shipment?
For most of the west coast, your wine should be delivered about 2 business days later. For shipments to the east coast, wine shipments should be expected for delivery between 5-10 business days later.

How will I know the status of my wine once it’s shipped?
When your release is shipped, you will receive an emails with the tracking information of your shipment.

Wine Club FAQ

How much does it cost to join the Impreziv Wine Society?
There are no member fees to join our Wine Club

How often do you ship Wine Club orders?
To minimize exposure, we only ship twice a year, during spring and fall’s temperature weather. Orders outside of this time will be held for free under ideal storage conditions until shipping is possible.

How long will my membership last?
Your membership lasts as long as you’d like it to, with a minimum commitment of one year.

When will I be billed for my IMPREZIV club shipments?
You will be billed once your order has been shipped.

How do I make changes to my club membership?
To make any changes to your membership, simply click here to log into your account and edit your details there. Should you need further assistance, you may reach out to us at taste@impreziv.com

What discounts do I receive as an IMPREZIV Society member?
Discounts vary depending on the Club Series. For details, please visit our Wine Club.

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